FAQs

Welcome to the heart of our customer support hub – the Frequently Asked Questions (FAQs) section. At DNA Memorials, we believe that transparency and clarity are crucial aspects of a seamless customer experience. This FAQ page is designed to anticipate and answer your most common queries, guiding you through the intricacies of our services.

What materials are commonly used for headstones and memorials?

The most commonly used materials for headstones and memorials are granite, marble and limestone.

How do I choose the right material for my loved one's memorial?

When choosing a material, consider durability, maintenance requirements, and personal preference. Granite and marble are popular choices due to their durability and low maintenance requirements.

How do I clean and maintain my loved one's marble headstone?

To clean a marble headstone, use a soft brush or cloth with a mild detergent and water. Avoid harsh cleaners or abrasive tools that can scratch the surface. Apply a protective sealant every few years to help prevent staining and weathering.

Can granite headstones be engraved with a picture or design?

Yes, granite headstones can be engraved with a picture or design using laser etching or sandblasting techniques. This allows for highly detailed and intricate designs to be etched into the stone.

What is the difference between polished and honed granite?

Polished granite has a glossy, reflective surface that reflects light and makes colors appear brighter, while honed granite has a matte finish that is smooth to the touch. The choice between polished and honed granite is a matter of personal preference.

Can I engrave a message on a granite headstone?

Yes, granite is a popular material for engraving messages and designs on headstones and memorials. Engraving can be done using a laser or sandblasting technique.

How can I prevent moss and algae from growing on a marble memorial?

To prevent moss and algae from growing on a marble memorial, keep the surface clean and dry, and avoid placing it in areas with excessive moisture or shade. You can also apply a biocide or fungicide to the surface to inhibit growth.

Is it better to choose a light or dark-colored granite for a headstone?

The choice between light or dark-colored granite for a headstone is a matter of personal preference. Light-colored granite may show dirt and stains more easily, while dark-colored granite may absorb more heat from sunlight.

Can I repair a chipped or cracked marble headstone?

Yes, it’s possible to repair a chipped or cracked marble headstone using a special epoxy or resin filler. I offer a full range of repair services

Can I use bleach to clean a marble headstone?

No, you should never use bleach or any acidic cleaning products on a marble headstone, as they can etch and discolor the surface. Instead, use a soft cloth and a pH-neutral cleaner specifically designed for marble.

How do I clean a granite headstone?

You can clean a granite headstone using a soft-bristled brush and a solution of water and mild soap. Avoid using harsh chemicals or abrasive tools that can scratch or damage the surface.

Thank you for exploring our Frequently Asked Questions (FAQs) section. We trust that this comprehensive resource has shed light on various aspects of our services, making your journey with DNA Memorials more transparent and enjoyable.

However, if you find yourself with lingering questions or if there’s a specific detail you’d like further clarification on, we encourage you to reach out through the Contact Us page. Our dedicated support team is standing by, ready to assist you. We look forward to being part of your meaningful moments and providing you with exceptional service that goes beyond expectations.

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